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Safari Web Extension Problems

  • February 20, 2016
  • 1 reply
  • 60 views

I can log in to everything else but the safari extention. I have uninstalled the extention and reinstalled it with no change. I am trying to uninstall webroot app for the mac but havent found a way to do it yet. help?

1 reply

Ssherjj
Moderator
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  • Moderator
  • February 22, 2016
Hello ?,
 
Welcome to the Webroot Community,
 
Sorry that this reply has taken so long. It must of slipped through the cracks.May I ask which extension you are having issues with? The Webroot Webfilter or the Password Manager Extension?
 
Please look below:
 
To uninstall Webroot SecureAnywhere, follow the instructions below.
  1. Shut down SecureAnywhere by clicking the Webroot icon [img]http://sw.nohold.net/Webroot/Images/wsa_icon.png[/img] in the menu bar and selecting Shut Down SecureAnywhere. [img]http://sw.nohold.net/Webroot/Images/macwebrootmenushutdown.png[/img] If prompted, confirm that you want to shut down SecureAnywhere.  
  2. Open the Finder by clicking the Finder icon [img]http://sw.nohold.net/Webroot/Images/mac_finder_icon.png[/img] in the dock.  
  3. Open the Applications directory. [img]http://sw.nohold.net/Webroot/Images/mac_click_applications.png[/img]  
  4. Click and drag the Webroot SecureAnywhere program icon into the Trash [img]http://sw.nohold.net/Webroot/Images/mac_trash_icon.png[/img] in the dock. A confirming window appears.  Click Uninstall. [img]http://sw.nohold.net/Webroot/Images/macuninstallwsa.png[/img] Webroot SecureAnywhere is now uninstalled.  There is no need to restart your computer.  
Reinstall Webroot
 You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software.

To install the software:
 
  1. Click here to download the SecureAnywhere installer to your Mac. Or Click here if you have the Best Buy Geek Squad Subscription service.  
  2. Double-click wsamac.dmg to open the installer.  
  3. Drag the Webroot SecureAnywhere icon into the Applications folder. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20009i5A795A42A96979B5.png[/img]  
  4. In the first activation window, enter your keycode and click Activate. [img]https://uploads-us-west-2.insided.com/webroot-en/attachment/20010iCE0F7E88D6A5794E.png[/img]
Hope this helps?