The result of my latest scan is "Scan failed. SecureAnywhere was not able to reach the Internet...
All of my browsers can reach the Internet.
Scan failed
+62Hello jackingburg
Welcome to the Webroot Community,
Would you do an uninstall/reinstall of Webroot and this should fix this issue. This will only take a few minutes to do.
Please follow the steps closely!
Thanks,
Welcome to the Webroot Community,
Would you do an uninstall/reinstall of Webroot and this should fix this issue. This will only take a few minutes to do.
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
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