Scan keeps aborting...?
The scan feature of my webroot app keeps self-aborting, yet home page keeps stating that all's well. Can't be right. Any cure?
+62Hello Greenbam,
Welcome to the Community Forum,
Sorry to hear about this issue but I believe it can be addressed by doing a clean reinstall. OK?
Can you please do a clean reinstall of WSA and Please follow the steps closely!
Thanks,
Welcome to the Community Forum,
Sorry to hear about this issue but I believe it can be addressed by doing a clean reinstall. OK?
Can you please do a clean reinstall of WSA and Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
Hi Greenbarn
Welcome to the Community Forums.
And if I may add that if it does not resolve the issue then you would be well advised to Open a Support Ticket to get the Support Team to investigate the issue and hopefully find the cause.
Regards, baldrick
Welcome to the Community Forums.
And if I may add that if it does not resolve the issue then you would be well advised to Open a Support Ticket to get the Support Team to investigate the issue and hopefully find the cause.
Regards, baldrick
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