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Scan not working!!

  • March 3, 2016
  • 1 reply
  • 33 views

When I scanned my laptop just now.  I saw the program skip from 11% to 71%.  Something is wrong!!  Please help.

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • March 3, 2016
Hello Retnow,
 
Welcome to the Webroot Community,
 
If you read below you will understand more  How do I know if Webroot is Working
 
It's quite normal for Webroot to scan that way.
 
Please read the potential Webroot has.: https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Scanning-PC-suspiciously-fast/m-p/... also the Webroot WIN Cloud does all the work not your PC: http://www.brightcloud.com/platform/webroot-intelligence-network.php
 


 Also have a  look here at this video information onhttps:///t5/Webroot-SecureAnywhere-Antivirus/What-Happens-if-Webroot-quot-Misses-quot-a-Virus/ta-p/33374
 
Here is the PC User Guide This guide will help you out alot!