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SecureAnywhere just purchased online came with expired keycode?

  • November 10, 2018
  • 3 replies
  • 48 views
K
Fresh Face
I just completed an online purchase of SecureAnywhere last night. I am attempting to install it today, and it tells me the keycode supplied in the purchse receipt email is expired

    3 replies

    TripleHelix
    Moderator
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    • TripleHelix
    • Moderator
    • November 10, 2018
    Hello @ and Welcome to the Webroot Community!
     
    May I ask where you purchased your Webroot product?
     
    Thanks,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
    K
    Fresh Face
    • kumlina
    • Author
    • Fresh Face
    • November 10, 2018
    https://www.webroot.com/us/en/home
     
    I also purchased the WiFi Security which I was able to install
    Jasper_The_Rasper
    TripleHelix
    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • November 10, 2018
    Sorry it took me so long to reply back, if it's still not working I would suggest that you Submit a Support Ticket and ask sales why your keycode isn't working and they will sort it out for you!
     
    Thanks,
    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    ProTruckDriver
    Jasper_The_Rasper
    Ssherjj
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