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SecureAnywhere will not complete scan

  • February 28, 2021
  • 1 reply
  • 302 views

Webroot SecureAnywhere v9.1.4 will not scan my MacBookPro running Mac OS BigSur 11.2.1. Error message is “Unable to access the Internet”...Machine has Intel Quad-Core 15.

Best answer by TripleHelix

Hello @msegur1 

 

Please do a clean reinstall of WSA and use this link to get the latest direct download v9.1.5.87 for Big Sur: https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.5.87/WSAMAC.dmg

 

Thanks,

1 reply

TripleHelix
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  • Moderator
  • Answer
  • February 28, 2021

Hello @msegur1 

 

Please do a clean reinstall of WSA and use this link to get the latest direct download v9.1.5.87 for Big Sur: https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.1.5.87/WSAMAC.dmg

 

Thanks,