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service renewal

  • September 20, 2015
  • 4 replies
  • 98 views

I just renewed my service but it still says it has expired. What do i need to do?

4 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • September 20, 2015
Hello there, welcome to the Community!
 
Did you renew directly through Webroot or did you renew through Best Buy / Geek Squad?  
 
What date did the software expire on prior to your renewal?
 
Thanks 🙂

  • New Member
  • April 29, 2020

software expires 5/1/20 and I renewed on 4/27/20. My receipt says geek squad. Will it automatic renew?


  • New Member
  • April 29, 2020

I never got an email saying it was going to expire. I always look at the scan process.


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  • Retired Webrooter
  • April 29, 2020

@crusnbry1 ,

In the future, please start a new thread - responding on a 4 year old topic is not a good way to get your post noticed. If you’re handling your automatic renewals through geeksquad please contact them directly: 

1 (800) 433-5778