Skip to main content

Setting up a new HP Laptop running Windows 10 Home version 1511. How to fix 404 error msg?

  • January 1, 2016
  • 1 reply
  • 35 views

Getting the 404 error msg on occasions when opening Microsoft Edge browser.  Have Webroot installed. Why does it not fix and erradicate this annoying message ?   Is there some way I can address the problem directly to my Webroot installation ?

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • January 1, 2016
Hello ?,
 
Welcome to the Webroot Community,
 
Would you mind doing an uninstall/reinstall of Webroot? Just to see if this error is Webroot related?
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
 
If you still have issues then you can submit a Support Ticket free of charge with an active subscription.
https://www.webrootanywhere.com/servicewelcome.asp
 
Hope this helps?