Skip to main content

Shift key doesn't work after install

  • March 30, 2015
  • 1 reply
  • 24 views

Shift key no longer works in text fields, but does work in wordprocessor, Windows Mail, and notepad. Installed WRSA on 4 laptops and all have the same problem. 3 are using Win 8.1, and the other is Win 7. Any ideas? Shift key didn't work while filling out this post either.
 
Ken

1 reply

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello and Welcome to the Webroot Community!
 
Can you please Submit a Support Ticket it could be a simple thing as getting some files Whitelisted on the WIN Cloud Database: http://www.brightcloud.com/platform/webroot-intelligence-network.php
 
Thanks,
 
Daniel 😉