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show protected , but license is expired !!

  • December 30, 2025
  • 4 replies
  • 69 views
durantash
Community Leader
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Hello Dear.

i have a webroot on a computer .

license was expired.

but in taskbar . show webroot is protected .

 

is it normaly ? 

thanks

Amir

Durantash

 

Best answer by TripleHelix

hello ​@durantash 

 

It’s been awhile with dealing with this so lets try to understand!

  1. Expired: Usually it’s a RED GUI and yours is still green
  2. As it shows Green still you should be able to do scans but it will not remove any Malware
  3. Protected like i said it will still scan and detect Malware but will not Remove it or them
  4. Why is this happening still now I don’t know but I thought it was gone many years ago
  5. To know more Contact Webroot Support on the Device your seeing this on and they will tell you more https://www.webrootanywhere.com/servicetalk.asp?

Thanks,

Security Softwares & Antivirus Business & Market Analyzer * Write near 5000 Topics about AntiVirus on my Blog ( Persian Language ) : www.disna.ir ( more than 500 topics about Webroot ) * Do you know Where is Durantash ? my profile picture is part of Durantash ( Ziggurat , Chogha Zanbil )

      4 replies

      TripleHelix
      Moderator
      Forum|alt.badge.img+63
      • TripleHelix
      • Moderator
      • Answer
      • December 30, 2025

      hello ​@durantash 

       

      It’s been awhile with dealing with this so lets try to understand!

      1. Expired: Usually it’s a RED GUI and yours is still green
      2. As it shows Green still you should be able to do scans but it will not remove any Malware
      3. Protected like i said it will still scan and detect Malware but will not Remove it or them
      4. Why is this happening still now I don’t know but I thought it was gone many years ago
      5. To know more Contact Webroot Support on the Device your seeing this on and they will tell you more https://www.webrootanywhere.com/servicetalk.asp?

      Thanks,

      Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
        TripleHelix
        Moderator
        Forum|alt.badge.img+63
        • TripleHelix
        • Moderator
        • January 5, 2026

        Hello ​@durantash 

         

        So what have you done? Did you get a Renewal or a new keycode to keep Webroot protecting you?

         

        Thanks,

        Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
          durantash
          Community Leader
          Forum|alt.badge.img+37
          • durantash
          • Author
          • Community Leader
          • January 5, 2026

          Hello ​@durantash 

           

          So what have you done? Did you get a Renewal or a new keycode to keep Webroot protecting you?

           

          Thanks,

          Hello

          Thanks Dear for help me.

          yes. insert new key .

          Amir

           

          Security Softwares & Antivirus Business & Market Analyzer * Write near 5000 Topics about AntiVirus on my Blog ( Persian Language ) : www.disna.ir ( more than 500 topics about Webroot ) * Do you know Where is Durantash ? my profile picture is part of Durantash ( Ziggurat , Chogha Zanbil )
            TripleHelix
            Moderator
            Forum|alt.badge.img+63
            • TripleHelix
            • Moderator
            • January 5, 2026

            Hello ​@durantash 

             

            So what have you done? Did you get a Renewal or a new keycode to keep Webroot protecting you?

             

            Thanks,

            Hello

            Thanks Dear for help me.

            yes. insert new key .

            Amir

             

            Great to hear and thanks for the reply!

             

            Cheers,

            Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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