Skip to main content

Sign up for 2 years

  • November 1, 2014
  • 1 reply
  • 46 views

I signed up for two more years of Webroot for my personal computer, but I can't seem to register. Your screen keeps telling me my code is wrong.

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • November 1, 2014
Hi kaw219
 
Welcome to the Community Forums.
 
If you are an existing user and what you have purchased is a renewl of your existing keycode then you have no need to register, i.e., with an email address.  The same is true if you have purchased a new keycode...you should just be able to enter the new keycode in the approrpiate place within WSA and start using the license.  Is the entry of a keycode the issue yo are having?
 
Please post back with more detail and we will see if we can help you.
 
BTW, if you are using a new keycode rather than a straight renewal of your existing one then there are some points we need to cover but we can cover those off when we have a better understanding of where you are and what is actually the issue.
 
Please post back with additional details.
 
Regards, Baldrick