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Slow Performance

  • November 14, 2016
  • 1 reply
  • 49 views

my machine has been very slow since loading antivirus...settings for faster but secure computer?

Best answer by RetiredTripleHelix

Hello and Welcome to the Webroot Community!
 
The default settings are suggested, if you are having slowness issues it could be that you need to get some of your files Whitelisted in the Webroot Cloud Database so i would suggest you Submit a Support Ticket and ask them to whitelist your Unknown files.
 
Please let us know how things go afterwards!
 
Thanks,
 
Daniel 😉

1 reply

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
The default settings are suggested, if you are having slowness issues it could be that you need to get some of your files Whitelisted in the Webroot Cloud Database so i would suggest you Submit a Support Ticket and ask them to whitelist your Unknown files.
 
Please let us know how things go afterwards!
 
Thanks,
 
Daniel 😉