Skip to main content
Solved

some process highlight in yellow

  • March 6, 2024
  • 1 reply
  • 40 views

When I go to view active connections and put my cursor on processes some will highlight in yellow and some dont.  Anything that highlighted in yellow I blocked.  I dont understand this.  I was hacked a month or so ago and totally reset this laptop back to factory settings.  Not sure what these are.

Best answer by TripleHelix

Hello @rascalsfan 

 

I personally don’t see that issue and if you been hacked you should contact Webroot Support and ask for a free security check. Also you have to watch what you block as those might need access to the internet for the PC to work correctly.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

 

 

View original
Did this help you find an answer to your question?

1 reply

TripleHelix
Moderator
Forum|alt.badge.img+63
  • Moderator
  • 9200 replies
  • Answer
  • March 6, 2024

Hello @rascalsfan 

 

I personally don’t see that issue and if you been hacked you should contact Webroot Support and ask for a free security check. Also you have to watch what you block as those might need access to the internet for the PC to work correctly.

 

Webroot Support:

Submit a ticket 24/7/365 it’s the best way!

Call 1-866-612-4227  during the week Mon - Fri 7 AM to 5:30 PM (MDT)

 

Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

 

 


Reply