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Status of Webroot macOS Compatibly Fix Issue

  • October 14, 2019
  • 6 replies
  • 832 views
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Hi Webroot. Do you have an estimated date yet when the Webroot/macOS Catalina comparability issue will be resolved? Also once it is resolved how will you advise your customers that the update/fix is ready (and advise how to correct the problem)? Thanks!

    6 replies

    ProTruckDriver
    Moderator
    Hello @Chief Welcome to the Webroot Community Forum. ☺️

    I don't believe Webroot has an estimated date yet. The way Apple set up Catalina many, many apps are not working right. The best I can say is to Subscribe to this thread below and all of us will be notified of the updates.

    https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-wsa-for-macos-catalina-10-10-19-340620

    HTH,
    Dave
    Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
    Ssherjj
    1 person likes this
    • Ssherjj
      Ssherjj
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    New Member
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    • troy.lynch
    • New Member
    • 6 replies
    • October 14, 2019

    Webroot is the only Mac security software not working. Epic fail.

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    1 person likes this
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      ghar27
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    New Voice
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    • ghar27
    • New Voice
    • 10 replies
    • October 14, 2019

    The only non-32-bit software that that I use and that has not been upgraded and notarized, AFAICT, is WebRoot. There are probably others out there, but I don’t use them. I received a message from ExactScan Pro yesterday letting OSX 10.15 Catalina users know that they should upgrade to the latest version.

     

    ghar27
    ProTruckDriver
    Moderator
    troy.lynch wrote:

    Webroot is the only Mac security software not working. Epic fail.


    Not true. Looking at the security forums there are a lot of security software companies having problems with macOS Catalina.

    https://community.webroot.com/webroot-secureanywhere-for-macs-18/compatible-with-macos-catalina-340584#post349652

    Late 2015 ~ 5K ~ 27 inch iMac ~ macOS Catalina 10.15.7 ~ Clone & Backup with: SuperDuper - Time Machine & iCloud. PWM: RoboForm.  "An Apple a Day, Keeps Microsoft Away." 
    Jasper_The_Rasper
    Ssherjj
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    3 people like this
    • Jasper_The_Rasper
      Jasper_The_Rasper
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      Ssherjj
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      freydrew
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    • freydrew
    • Retired Webrooter
    • 1550 replies
    • October 17, 2019

    Hey @Chief , 

    I wanted to share the latest update from @PVaddi. Just to make sure you see it. 

    Thanks

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    • freydrew
    • Retired Webrooter
    • 1550 replies
    • November 12, 2019

    Coming back around to close the loop on this. Check out this article where we provide step by step instructions. 

    Reply


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