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Status of Webroot macOS Compatibly Fix Issue

  • October 14, 2019
  • 6 replies
  • 839 views
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Hi Webroot. Do you have an estimated date yet when the Webroot/macOS Catalina comparability issue will be resolved? Also once it is resolved how will you advise your customers that the update/fix is ready (and advise how to correct the problem)? Thanks!

    6 replies

    ProTruckDriver
    Moderator
    Hello @Chief Welcome to the Webroot Community Forum. ☺️

    I don't believe Webroot has an estimated date yet. The way Apple set up Catalina many, many apps are not working right. The best I can say is to Subscribe to this thread below and all of us will be notified of the updates.

    https://community.webroot.com/webroot-secureanywhere-for-macs-18/product-update-wsa-for-macos-catalina-10-10-19-340620

    HTH,
    Dave
    Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Backup with: Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Ssherjj
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    New Member
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    • troy.lynch
    • New Member
    • October 14, 2019

    Webroot is the only Mac security software not working. Epic fail.

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    New Voice
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    • ghar27
    • New Voice
    • October 14, 2019

    The only non-32-bit software that that I use and that has not been upgraded and notarized, AFAICT, is WebRoot. There are probably others out there, but I don’t use them. I received a message from ExactScan Pro yesterday letting OSX 10.15 Catalina users know that they should upgrade to the latest version.

     

    ghar27
    ProTruckDriver
    Moderator

    Webroot is the only Mac security software not working. Epic fail.


    Not true. Looking at the security forums there are a lot of security software companies having problems with macOS Catalina.

    https://community.webroot.com/webroot-secureanywhere-for-macs-18/compatible-with-macos-catalina-340584#post349652

    Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Backup with: Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
    Jasper_The_Rasper
    Ssherjj
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    • freydrew
    • Retired Webrooter
    • October 17, 2019

    Hey @Chief , 

    I wanted to share the latest update from @PVaddi. Just to make sure you see it. 

    Thanks

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    • freydrew
    • Retired Webrooter
    • November 12, 2019

    Coming back around to close the loop on this. Check out this article where we provide step by step instructions. 

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