Good afternoon,
I just installed Webroot secure anywhere to my new MacBook. I switched from windows based system. I get message on home page,
Subscription: account not activated
I sign in to my account it shows I have over 150 days left until renewal. Is this normal for Macs or is there a way to fix it so it shows it is active?
thank you in advance
George Capraun
Best answer by TripleHelix
Hello
It’s best to Submit a Support Ticket and they will help you sort it out.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
+63Hello
It’s best to Submit a Support Ticket and they will help you sort it out.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
