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subscription question

  • August 24, 2016
  • 6 replies
  • 47 views

I purchased web root security for 3 yrs. My account shows only 627 days. Why?

Best answer by RetiredTripleHelix

@ wrote:
global pc helpers in florida. I will contact them. thank you.
Ask for a refund and buy directly from Webroot: https://www.webroot.com/us/en/home as they don't sound to honest to me and as Baldrick said at that price it's ridiculous and I will tread very lightly and say they are scammers IMO.
 
Daniel 😠

6 replies

Baldrick
Gold VIP
  • Gold VIP
  • August 24, 2016
Hi marstewWelcome to the Community Forums.Can you advise as to from whom you purchased your subscription?Regards, Baldrick

  • Author
  • Fresh Face
  • August 24, 2016
global pc helpers in florida. I will contact them. thank you.

Baldrick
Gold VIP
  • Gold VIP
  • August 24, 2016
Hi marstew
 
I have just checked out their web site, which incidentally is not well rated by the Webroot Reputation Service, and have to say that $400 for a WSA subscription is outrageous in my humble opinion.
 
I hope that for that you get more than just the use of WSA as all that seems to be advertised is "1 Webroot Secure Anywhere License", as 3 years subscription for the Complete version, direct from Webroot online, is only $179.99 in comparison?
 
Regards, Baldrick

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
@ wrote:
global pc helpers in florida. I will contact them. thank you.
Ask for a refund and buy directly from Webroot: https://www.webroot.com/us/en/home as they don't sound to honest to me and as Baldrick said at that price it's ridiculous and I will tread very lightly and say they are scammers IMO.
 
Daniel 😠

  • Author
  • Fresh Face
  • September 1, 2016
I realize that now and also that I've been scammed by this company using your product. 

Baldrick
Gold VIP
  • Gold VIP
  • September 1, 2016
Hi marstew
 
So sorry to hear that our suspicions were correct and you have found yourself the victims of despicable individuals. :(
 
Regards, Baldrick