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System Analyzer

  • July 5, 2016
  • 3 replies
  • 60 views

Hi. I just used the system analyzer part of the software and it says "(+) An active process has a possible memory leak (explorer.exe)" should I worried about that since when I was loading up my computer it was loading a little oddly... 
It was showing my cursor while the Windows 10 logo was still loading and it was a little slow. Thank you and I hope you have a good day : )

3 replies

Baldrick
Gold VIP
  • Gold VIP
  • July 5, 2016
Hi meixyukimura
 
Welcome to the Community Forums.
 
This is something that is often reported here, and relates to Microsoft's Explorer.exe. In general this process is known to be somewhat temperamental. I have on occassion received the same message and suffered no ill effects. Therencould be a number of reasons for it acting up, especially if you have recently installed new software on your system, or even recently received Windows updates.
 
To be absolutelynsure I would run a manual scan with WSA and see if that comes back with anything. If it does not and you are still concerned you can Open a Support Ticket to let the Support Team know of your concerns and see if they can investigate further, etc.
 
But before doing that try rebooting your system a couple of times and check to see whether you see the same thing occuring each time...sometimes this can be down to a 'bad' boot.
 
Post back to let us know what you find/how things are progressing for you.
 
Regards, Baldrick

  • Author
  • Fresh Face
  • July 7, 2016
Thanks for the reply. 
I've rebooted my computer a couple times since then and yet it starts to get a bit slower now eachtime with the booting times. I think it might be faulty hardware though making it boot up so slow. I've taken in the shop multiple times and it usually is fault hardware. Thank you so much for the reply I just wanted to make sure if I sure be worried about that. 

Baldrick
Gold VIP
  • Gold VIP
  • July 7, 2016
Hi meixyukimura
 
You are most welcome...I hope that you get the issue sorted...hardware based issues can be a bit of a nightmare to resolve. If yo are looking to speed up your system and have a bit of cash to spare I can thoroughly recommend adding more RAM (relatively cheap at present) and/or an SSD as a replacement for a traditional HDD (assuming that you are using a Desktop system as this is harder/more costly generally with a laptop).
 
Also, you are correct to be suspicious of changes in system performance as they can be due to malware...but in this case, as dvised, it is most likely not the case given what you described.
 
Do come back here if you have any further questions or issues. ;)
 
Regards, Baldrick