i can not restore my system to an earlier date because system restore is turned off. and will not allow me to turn it on. also does web root require remote assistance to be always on?
also the 'web console' is monitoring my settings and i can not change them is this normal?
system restore is off and will not allow me to change it
+62Hi tressi3,
Welcome to the Webroot Community,
Try the following below and see if you can launch System Restore.
How can I force my computer to system restore?To boot Windows in Safe Mode, restart your computer, then press and hold the F8 key while your computer boots. Select Safe Mode in the boot menu that appears and press Enter. (If you don't see the boot menu, restart your computer and try again.) Launch System Restore and use it in Safe Mode. Here is an article from Microsoft http://windows.microsoft.com/en-us/windows/turn-system-restore-on-off#1TC=windows-7 ( You didn't say what OS you have). I am not sure what you mean by Remote Assistance to always be on? Make sure you have under your Security Settings set to User Configuration by going to your Account Console. Look here in the PC User Guide If you are having ussues with Webroot you can Submit a Support Ticket free of charge with an active subscriptiob and tgey will gladly assist. Hope this helps?
Welcome to the Webroot Community,
Try the following below and see if you can launch System Restore.
How can I force my computer to system restore?To boot Windows in Safe Mode, restart your computer, then press and hold the F8 key while your computer boots. Select Safe Mode in the boot menu that appears and press Enter. (If you don't see the boot menu, restart your computer and try again.) Launch System Restore and use it in Safe Mode. Here is an article from Microsoft http://windows.microsoft.com/en-us/windows/turn-system-restore-on-off#1TC=windows-7 ( You didn't say what OS you have). I am not sure what you mean by Remote Assistance to always be on? Make sure you have under your Security Settings set to User Configuration by going to your Account Console. Look here in the PC User Guide If you are having ussues with Webroot you can Submit a Support Ticket free of charge with an active subscriptiob and tgey will gladly assist. Hope this helps?
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
+6? i don't wanna dissapoint you but usually when system restore is off one does not keep restore points so it's pretty useless to go look for them unless Microsoft is storing them on their servers ( no Cortana you can't have them :@ ).
Why do you need remote assistance to be on. That's usually the first thing i nuke on any pc i touch even on my own machine where i am running Secure Anywhere...
Why do you need remote assistance to be on. That's usually the first thing i nuke on any pc i touch even on my own machine where i am running Secure Anywhere...
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