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The foreground window is protected by Identity Shield

  • August 21, 2017
  • 11 replies
  • 495 views
M
New Voice
Is there a way that I can get rid of this? Don't want to have to see the lock symbol every single time.

Best answer by TripleHelix

The yellow padlock is normal when you have your supported browser open and it shows you that you are protected by the Identity Shield: https://docs.webroot.com/us/en/home/wsa_identityshield_userguide/wsa_identityshield_userguide.htm#WSAIdentityShieldUserGuide/IdentityShieldUserGuideOverview.htm%3FTocPath%3DWSA%2520Identity%2520Shield%2520User%2520Guide%7C_____0
 


 

    11 replies

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • August 21, 2017
    Not exactly sure what you mean by this so could you post a screenshot of this foreground window that you say is locked?
     
    Thanks, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    M
    New Voice
    @ wrote:
    Not exactly sure what you mean by this so could you post a screenshot of this foreground window that you say is locked?
     
    Thanks, Baldrick
    It's the browser I think.
    J
    • JP_
    • Retired Webrooter
    • August 22, 2017
    @, if you're looking to disable the Webroot Green W tray icon, you can do so by unchecking "Show a system tray icon" within Advanced Settings.
     

    Ssherjj
    M
    New Voice
    No I'm not. I'm just looking to get rid of the message, The foreground window is protected by Identity Shield with the little lock symbol next to it.
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • August 22, 2017
    @ wrote:
    No I'm not. I'm just looking to get rid of the message, The foreground window is protected by Identity Shield with the little lock symbol next to it.
    Would you post a screenshot of this foreground window that you say is locked?
     
    Thanks, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    Ssherjj
    B
    Bronze VIP
    • bjm_
    • August 23, 2017

    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • August 23, 2017
    Hi MikaelaArsenault
     
    If you still have the problem please post a screenshot of this foreground window that you say is locked?

    Thanks, Baldrick
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    M
    New Voice
    I'm going to take a screenshot, but it may be really small.
    Baldrick
    J
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • August 23, 2017
    @ wrote:
    I'm going to take a screenshot, but it may be really small.
    Just send in whatever you can and we will try to check as to its provenance. :D 
    Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
    J
    M
    New Voice
    Sorry for the long delay, but I ended up getting a laptop a few weeks ago.
     
    Here's the screenshot though


     
    TripleHelix
    Moderator
    Forum|alt.badge.img+63
    • TripleHelix
    • Moderator
    • Answer
    • July 11, 2018
    The yellow padlock is normal when you have your supported browser open and it shows you that you are protected by the Identity Shield: https://docs.webroot.com/us/en/home/wsa_identityshield_userguide/wsa_identityshield_userguide.htm#WSAIdentityShieldUserGuide/IdentityShieldUserGuideOverview.htm%3FTocPath%3DWSA%2520Identity%2520Shield%2520User%2520Guide%7C_____0
     


     

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
    TripleHelix
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