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the optimize utility has gone away when I upgraded. I no longer have the option to permenently eras

  • April 3, 2016
  • 1 reply
  • 61 views

Good Evening All
 
I have recently renewed my subscription.  When I did so, the optimize utility has gone away.  I no longer have the option optimize the system or to permenently erase individual files with a right click of the mouse.
 
Any assistance that you can offer is greatly appreciated.  Thank you in advance.
 
Regards,

1 reply

Ssherjj
Moderator
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  • Moderator
  • April 3, 2016
Hello macdlc.
 
Welcome to the Webroot Community,
 
Of the Home versions which one do you have?  The reason I ask is that WSA Complete AND WSA Antivirus for Gamers both include a basic cleaner; System Optimizer, which analyses devices and operating systems to detect system issues for optimal performance, wipes away  all traces of online activity, and makes deleted files unrecoverable.
 
Can you comfirm what Webroot that you do have?
 
If you want to upgrade then you can call Webroot Sales closes to you.  http://www.webroot.com/us/en/company/contact-us
 
US & Canada
Purchases & Renewals1-866-612-4268
 
Hope this helps?