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There used to be a padlock over the Webroot icon on my taskbar. What happened to it?

  • July 26, 2015
  • 1 reply
  • 28 views

There used to be a padlock over the Webroot icon on my taskbar. I discovered tonight that it is no longer there.  Is this a change in the program, or is something wrong and I'm no longer protected when I use the internet?

1 reply

Baldrick
Gold VIP
  • Gold VIP
  • July 26, 2015
Hi Dawn1
 
Welcome to the Community Forums.
 
Please take a look at this KB Article as it explains instances when you may not see the padlock.  In addition, this previous thread may also assist in explaining what is going on here.
 
There is no need to worry as you are well protected even if the padlock is not visible.
 
Regards, Baldrick