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This file is trying to install itself every time the computer turns on

  • March 23, 2015
  • 4 replies
  • 997 views
H
I got this WebRoot message after installing updates and restarting my computer
 
"This file is trying to install itself every time the computer turns on"
 
The file:  REGISTRYMACHINESYSTEMControlSet001ServicesWmiApRplPerformance
 
There was a count down timer saying it would block the file (again) in 120 seconds.  I had options to allow, allow always, and deny always.  The count down timer ended before I had a chance to research and see what the file is.
 
I did a full scan with no problems.  What's the correct choice for this alert?
    TripleHelix

    4 replies

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • March 23, 2015
    Hello hermannmi,
     
    Welcome to the Community Forum,
     
    Looks like this is a legimate registry entry.This looks like a Windows Event Service.


     
    Please look here at the PC User Guide and you can set this to allow
     
    Let me ask @ just to confirm.
     
     
    Kind Regards,
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    RetiredTripleHelix
    Miquell
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    Hello and Welcome to the Webroot Community!
     
    I wonder why WSA is detecting this and it's sounds like a firewall alert so I would Suggest you Submit a Support Ticket so they can have a look.
     
    Thanks,
     
    Daniel 😉
    Ssherjj
    TripleHelix
    R
    Fresh Face
    • rcoz26
    • Fresh Face
    • January 28, 2018
    Hi I have this same issue and also blocked these files without knowing what they were. The files are not showing up in my block/allow list though, how can I allow them?
    TripleHelix
    RetiredTripleHelix
    Gold VIP
    Forum|alt.badge.img+56
    wrote:
    Hi I have this same issue and also blocked these files without knowing what they were. The files are not showing up in my block/allow list though, how can I allow them?
    Hello,
     
    Please look here and please Submit a Support Ticket: https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/False-positive/td-p/281076 so it looks like the Bug is back....? Also note what I posted here as WSA cannot remove those so no worries: https://community.webroot.com/t5/Webroot-SecureAnywhere-Internet/False-positive/m-p/281107#M10809
    ProTruckDriver
    Ssherjj
    J
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