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threat called bytefence?

  • August 22, 2015
  • 2 replies
  • 32 views

Is there a threat called BYTEFENCE ?  Does Webroot get it??

2 replies

Baldrick
Gold VIP
  • Gold VIP
  • August 22, 2015
Hi moon33
 
Welcome to the Community Forums.
 
ByteFence Virus, ByteFence virus is classified as a PUA or Potentially Unwanted Application. It is non malware but it alters browser settings without asking for permission. ByteFence gets distributed via freeware and shareware bundles, however, it can also be downloaded from its official page.
 
PUAs are very annoying at best in that they cause pop-ups, redirect your browser home page, and other behaviour that may slow down the computer and direct ads your way, but they are not actually doing anything bad like damaging files or stealing information. Often they are installed intentionally by you the user as browser add-ons for various tasks such as quick search tools. But they also come with the result of added annoying pop-ups and ads. Other times they 'piggy back' with other software that you installed, or try to 'sneak' onto your system entirely.
 
The key to avoiding them is to make sure that when downloading apps one does so from the author's own website or one that they have recommended, and not 3rd party downloading site.
 
WSA does detect and remove many PUA's, and more are being added, but WSA does not detect all of them. As to whether it detects ByteFence that I cannot say.
 
A simple browser add-on with PUA behaviour that is easy to identify and easy to remove is not likely to be detected and removed by WSA. Those that are intentionally difficult to locate and remove are. Please see THIS LINK for more information regarding Webroot's stance on these annoying programs.
 
If you feel or consider yourself technically proficient then you can try these steps to remove it from your system.
 
However, if that does not work or you do not feel technically capable then the best thing to do is to Open a Support Ticket & ask Webroot Support to take a look and remove these for you.  There is NO CHARGE for this for valid WSA license holder.
 
Hope that helps?
 
Regards, Baldrick

DanP
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  • OpenText Employee
  • October 14, 2015
@ wrote:
Is there a threat called BYTEFENCE ?  Does Webroot get it??
@,
 
ByteFence is not considered a threat and not detected by Webroot. 
 
-Dan