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Threat detected -webroot says scan to remove... have scanned twice, still have threat? Next step?

  • July 27, 2016
  • 1 reply
  • 43 views

Can't get to anything on webroot to clean...just says scan to remove, which it does not

1 reply

RetiredTripleHelix
Gold VIP
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hello and welcome to the Webroot Community!
 
Please reset the scan stats and report back and tell us if that removes what your seeing! https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/PC-Threats-Removed-Stats/ta-p/169855 if not then Submit a Support Ticket and they will help you sort out this issue!
 
Thanks,
 
Daniel 😉