Hi, Threats not found by Webroot but found by Spyhunter.
Why is this occurring?
Thanks, Richard
threat not found by Webroot: HP.myway.com:prefs.ja
Hi res55423
Welcome to the Community Forums.
I would not personally rely or believe anything that SpyHunter comes up with as they have, in the past, had a dubious reputation for 'embellishing' theor findings by includingnthings that are not strictly speaking malware. I would be very much more inclined to believe WSA's view of things...but of course no app is 100% all of the time...not even WSA. ;)
It may be that the difference is also in relation to what each company classes as PUAs or Potentially Unwanted Applications...if you could identify exactly whatbthe differences are we can try to see if this is indeed the case.
If you have a concern about this you can Open a Support Ticket and request that the Support Team investigate...this is a free service for users with a active subscription.
Regards, Baldrick
Welcome to the Community Forums.
I would not personally rely or believe anything that SpyHunter comes up with as they have, in the past, had a dubious reputation for 'embellishing' theor findings by includingnthings that are not strictly speaking malware. I would be very much more inclined to believe WSA's view of things...but of course no app is 100% all of the time...not even WSA. ;)
It may be that the difference is also in relation to what each company classes as PUAs or Potentially Unwanted Applications...if you could identify exactly whatbthe differences are we can try to see if this is indeed the case.
If you have a concern about this you can Open a Support Ticket and request that the Support Team investigate...this is a free service for users with a active subscription.
Regards, Baldrick
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