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threat on my mac.

  • August 10, 2015
  • 2 replies
  • 29 views
L
Webroot cant remove the 'pua.o...arch.r tn' threat on my mac
    TripleHelix

    2 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • August 10, 2015
    Hello ?,
     
    Welcome to the Webroot Community,
     
    I apologize for the issue you are experiencing.

    It would be best to contact the support team and have them take a look for you, This is a free service with an active subscription.  I can't find any information about this pua. ? is our Mac Threat Researcher..maybe he has information here?
     
    Support Number: 1-866-612-4227
    Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
     
     
    Hope this helps,
     
     
    Kind Regards,
     
     
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
    Wanderingbug
    • Wanderingbug
    • Retired Webrooter
    • August 10, 2015
    Hello Lynnjones1,
    Can you please provide me with the path that is listed for the threat?  This will help determine why it will not remove.
    Best Regards,
     
    Devin T Byrd Former Mac Threat Research Analyst
    Ssherjj
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