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Trying to install the password feature. It has been preparing for 12 hours.

  • February 29, 2016
  • 2 replies
  • 23 views

Trying to install the password feature. It says a few minutes to prepare It has been preparing for 12 hours. This is the second attempt with the same results.
I have sent this to customer support also.

2 replies

  • Author
  • Fresh Face
  • February 29, 2016
OK I found a previous message identical to mine. Answer was to start a support ticket. I have done that.

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • February 29, 2016
Hi oldasdirt,
 
Welcome to the Webroot Community,
 
Yes this is best to Submit that Support Ticket or call Support and they can sort this out for you.
 
Support Number: 1-866-612-4227
 
 
Please let us know if this was resolved for you!
 
Thanks!