Type your question here...how do I uninstall old webroot and install new one
have windows 8 and cant unistall old webroot to install new one
Hi charlettten
Welcome to the Community Forums.
May I ask why you feel you need to unistall an 'old' version as a pre-requisite to installing a new 'version'? And also exactly what is stopping you from uninstalling...is the Control Panel applet option missing?
WSA is version independant and therefore if yo are renewing or wnating to install a new key code then there is no need to uninstall...just enter the new keycode in the approrpiate place and you should find that works and yo will be updated to the latest version.
If the reason for the need to uninstall is something else then please post back.
Regards, Baldrick
Welcome to the Community Forums.
May I ask why you feel you need to unistall an 'old' version as a pre-requisite to installing a new 'version'? And also exactly what is stopping you from uninstalling...is the Control Panel applet option missing?
WSA is version independant and therefore if yo are renewing or wnating to install a new key code then there is no need to uninstall...just enter the new keycode in the approrpiate place and you should find that works and yo will be updated to the latest version.
If the reason for the need to uninstall is something else then please post back.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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