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Type your question here...my webroot is aborting through the scan

  • December 30, 2014
  • 1 reply
  • 22 views
E
webroot stops working through the scan process

    1 reply

    Ssherjj
    Moderator
    Forum|alt.badge.img+62
    • Ssherjj
    • Moderator
    • December 30, 2014
    Hello efm,
     
    Welcome to the Community Forum,
     
    Sorry to hear you are having this problem.
     
    May I suggest you do a clean reinstall of Webroot.
     
    This is only for a PC not a Mac. It won't take long to do.
     
     
    Please do a clean reinstall of WSA and Please follow the steps closely!
     
    • Make sure you have a copy of your Keycode
    • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
    • Download a Copy Here (Best Buy Subscription PC users click HERE)
    • Uninstall WSA and Reboot
    • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
    • Let it finish it's install scan
    • Reboot once again
    Please do let us know if this resolves your issue or not!
     
    Thanks,
     
     
     
     
     
     
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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