I bought Webroot SecureAnywhere® AntiVirus 3 Year Renewal for Mac in Jan 19. I have just noticed that when I tried to activate it then, it didn't work and it hasn't completed a scan yet.
When I enter my keycode and click Activate, I get "WebRoot SecureAnywhere quit unexpectedly".
I have tried uninstalling and reinstalling from the link but I get the same result.
I'm running Mojave.
Any assistance gratefully received.
Answer
Unable to activate WebRoot
+1Best answer by ProTruckDriver
Hello @louisetolman , Welcome to the Webroot Community Forum. ☺️
Sorry to hear you are having problems with Webroot on your Mac Computer.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Sorry to hear you are having problems with Webroot on your Mac Computer.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Hello @louisetolman , Welcome to the Webroot Community Forum. ☺️
Sorry to hear you are having problems with Webroot on your Mac Computer.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Sorry to hear you are having problems with Webroot on your Mac Computer.
Please submit a Support Ticket or Contact Webroot Support to sort this problem. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
HTH,
Dave.
Mac Mini, M-4, 24 GB Memory, 1 TB SSD, macOS Sequoia 15.7.2 ~ Backup with: Time Machine & iCloud. PWM: RoboForm. 👁¿👁 Spam Annihilater 👁¿👁
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