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Uninstalling Webroot

  • February 6, 2019
  • 2 replies
  • 238 views

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Installed via script.... Took master GSM portal keycode rather than Site Keycode.... Machines installed with Webroot but not visible in Management Portal.

On machine level, Webroot console is not visible, Policy applied to not show the Webroot console on machine level.

how to uninstall Or swap those keycodes...???

2 replies

TripleHelix
Moderator
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  • Moderator
  • February 6, 2019
Hello @amit0010 and Welcome to the Webroot Community!

By the sounds of things you are a Business or MSP user so it would be best to contact Webroot Business Support and they will help you sort things out. Or you can call:

All business protection products
Mon - Fri 7 AM to 5:30 PM (MDT)
Open a support ticket
Tel: https://tel:+18662548400

Thanks,

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  • Author
  • Fresh Face
  • February 7, 2019
Hello @TripleHelix,

Thanks for your reply on this and yes I have contacted them too....

The last solution they have provided is the same, We knew. But I just dropped a query here, to get any other ways which can save us from entering Save Mode Uninstalling on each system.

Anyways thanks for your reply...

amit0010