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Unremovable Threat

  • August 11, 2019
  • 1 reply
  • 57 views
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New Member
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I downloaded App Remover onto my MAC. Webroot found problems with it, and removed all but one file that I am aware of. Webroot can't remove it. What now?

Best answer by Ssherjj

Hello daw,

Welcome to the Webroot Community,

My best advice is to let the Webroot Support Team check your system out.

So please Submit a Support Ticket and they will get back to you and get this issue all sorted. This is a Free service with an active Webroot subscription.

If you get a chance let us know how it goes ok?

Thanks.

    1 reply

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • Answer
    • August 12, 2019
    Hello daw,

    Welcome to the Webroot Community,

    My best advice is to let the Webroot Support Team check your system out.

    So please Submit a Support Ticket and they will get back to you and get this issue all sorted. This is a Free service with an active Webroot subscription.

    If you get a chance let us know how it goes ok?

    Thanks.
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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