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update with new webroot

  • December 30, 2016
  • 10 replies
  • 107 views

is there an easer way to upgrade to next years program with removing old one and reinstalling?
 
it is a hassle because of program settings i have to setup.
 
thanks for your help

Best answer by RetiredTripleHelix

Hello and Welcome to the Webroot Community!
 
You always have the latest version with your active subscription so no worries as Webroot doesn't use the year anymore so if you have v9.0.14.58 installed that's the latest version out to everyone! See here for more info: https://www.webroot.com/us/en/support/support-consumer-release-notes
 
Webroot keeps it nice and simple! ;)
 
Cheers,
 
Daniel ;)
 

10 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
You always have the latest version with your active subscription so no worries as Webroot doesn't use the year anymore so if you have v9.0.14.58 installed that's the latest version out to everyone! See here for more info: https://www.webroot.com/us/en/support/support-consumer-release-notes
 
Webroot keeps it nice and simple! ;)
 
Cheers,
 
Daniel ;)
 


Yankeelady2015
Community Leader
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  • Community Leader
  • December 30, 2016
Hey Daniel ~
 
My version is 9.0.13.62 and I even checked for updates and it said I had the latest version?

Petrovic
Gold VIP
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  • Gold VIP
  • December 30, 2016
@ wrote:
Hey Daniel ~
 
My version is 9.0.13.62 and I even checked for updates and it said I had the latest version?
Download & launch
http://anywhere.webrootcloudav.com/zerol/wsainstall.exe
You will have the latest stable version

  • December 30, 2016
Hi Julie,
 
According to the release notes, the update will have limited availability during the holiday period.
 


I did what Petr has suggested and simply downloaded and installed the new version right over the existing installation. Easy-Peasy. ;)
 
Hope this info helps,
BD

RetiredTripleHelix
Gold VIP
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@ wrote:
Hey Daniel ~
 
My version is 9.0.13.62 and I even checked for updates and it said I had the latest version?
Julie did you get it sorted now with the replies from Petr and BurnDaddy?
 
Daniel 😉

BlazeTen
Popular Voice
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  • Popular Voice
  • December 30, 2016
If perhaps @ you have a BestBuy subscription such as I...@Nic explained to me once that BB has a low priority in roll outs..This is actually good so as to catch all the bugs before we receive it.  It will show up only and only when they place it on the servers.  Checking for updates will not expedite the release.  From Nic...Hope he is OK...:D

Yankeelady2015
Community Leader
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  • Community Leader
  • December 31, 2016
Thank you @  for the update  ?

Yankeelady2015
Community Leader
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  • Community Leader
  • December 31, 2016
@  yes I did Daniel....thank you   ?

Yankeelady2015
Community Leader
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  • Community Leader
  • December 31, 2016
Thank you @  I downloaded with no problems.  ?

Yankeelady2015
Community Leader
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  • Community Leader
  • December 31, 2016
Hi @  I do....n't have the Best Buy version.   Thank you anywhere   ??