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URFL601

  • October 8, 2016
  • 1 reply
  • 52 views
Q
MY DISC EXPIRES IN 1 DAY, I BOUGHT A NEW DISC AT WALMART WILL NOT TAKE ACTIVATION

    1 reply

    B
    Bronze VIP
    • BurnDaddy
    • October 8, 2016
    Hi queeniebee,
     
    Welcome to the Webroot Community.
     
     
    Please try installing using the following directions;
     
    Please follow the steps below closely in terms of installing WSA on the target system/machine!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • If you haven't already, add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
    • KEEP the computer online during the install to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need.
    • Install with the new installer, entering your Keycode when prompted to do so in the install process
    • Let it finish it's install scan
    • Reboot 
    If you're still having issues then please submit a trouble ticket and support will look into this for you.
     
    Hope this info helps,
    BD
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