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URL classification freezes

  • May 22, 2015
  • 1 reply
  • 20 views

After clicking enter in the google query bar, the url classification freezes (spins around and around)
Only if I hit refresh then it works.

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • May 22, 2015
Hello Packo,
 
Welcome to the Webroot Community,
 
Chrome is forcing users to get the Web Shield from the Chrome Store so it's best to install in from there and let us know if that helps? https://chrome.google.com/webstore/detail/webroot-filtering-extensi/kjeghcllfecehndceplomkocgfbklffd
 
If this doesn't help then would you please issue a Support Ticket so that they can look at your logs and then they can report this to BrightCloud.
 
 
KInd Regards,