Just loaded MacOS Big Sur on my MacBook pro. Webroot picked up 2 files they said were “user added” threats.
I don’t remember loading anything besides the new OS, but I might have unintentionally clicked on some malware.
The 2 files are: /usr/libexec/runningboardd and /usr/libexec/mdmclient.
Anyone know if I can remove these files without creating another problem?
Best answer by TripleHelix
Hello
It’s best to Submit a Support Ticket and the Threat Team will look into it for you and let you know what they come up with.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
+63Hello
It’s best to Submit a Support Ticket and the Threat Team will look into it for you and let you know what they come up with.
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.
Thanks,
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