virus
i have run a deep scan but the little red exclamation mark keeps staying on and my computer is not running right! what should i do?
Hello @ ,
Welcome to the Webroot Community.
I apologize for the issue you are experiencing.
If the threat persists after running a scan with Webroot, it would be best to contact our support team and have them take a look for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
I would advise creating a ticket first so they can gather logs and determine if a callback is necessary to resolve this for you.
Best Regards,
Welcome to the Webroot Community.
I apologize for the issue you are experiencing.
If the threat persists after running a scan with Webroot, it would be best to contact our support team and have them take a look for you.
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
I would advise creating a ticket first so they can gather logs and determine if a callback is necessary to resolve this for you.
Best Regards,
James G. Worldwide Online Retention Specialist
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.