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Virus on ipad

  • June 3, 2015
  • 5 replies
  • 32 views

  • New Voice
How do I check for viruses on my iPad My iPad hasn't been well since yesterday

5 replies

Ssherjj
Moderator
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  • Moderator
  • June 3, 2015
Hello AM,
 
 
At this time, there is not an antivirus option available for Apple iOS devices. Because of how Apple manages the apps available in their App Store, there is not a need for one currently. This may change in the future but at this time is is extremly hard/almost impossible to infect an iPad/iPhone.
 
If your Pad is running bad you can always go to Settings/ General/ Reset all settings. But that's extreme but here's another idea have you gone to Safari and cleared your History and Website Data? Do you have any Apple updates to install?
 
If you still feel you need help you can always submit a Support Ticket free of charge with an active subscription.
 
Hope this helps,
 
Kind Regards,

  • Author
  • New Voice
  • June 3, 2015
Thank you. Am I up to date. Can't remember when subscription expires. Thank you. Oh and the problem corrected itself

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • June 3, 2015
Hi ,
 
If you want to find  out your subscription you can right click Webroot on your taskbar and clcik View Staus and to the left of the Menu you will see Subscription and the days left. From a PC that is or look in your online Account Console and you can look there as well.
 
That's great your problem was resolved.
 
Have a nice day!
 
 
 

  • Author
  • New Voice
  • June 3, 2015
my security answer is not being accepted.

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • June 3, 2015
Hello AM,
 
Please go here https://my.webrootanywhere.com/forgotpassword.aspx and reset your Secuirty Code.