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Virus removal

  • August 21, 2015
  • 2 replies
  • 33 views

Need to remove the virus "Win32.UserAdded". I have Webroot  and it is only removing corrupted files I submit. Well I'm up to 94 and give up. Microsoft couldn't fix it and all the fixes available have failed. So if anyone has a new suggestion ,Please tell me. The name of the "infections" is from Webroot. Also I can't figure out where the CBS.log is . 
Minimal computer understanding. please make it simple. Thank You !

2 replies

RetiredTripleHelix
Gold VIP
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Hello and Welcome to the Webroot Community!
 
It would be best if you Submit a Support Ticket and they can check your system free of charge with your paid subscription!
 
Thanks,
 
Daniel 😉

  • Author
  • Fresh Face
  • August 21, 2015
Thank you , I will !