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Web Threat Shield not working

  • August 10, 2021
  • 3 replies
  • 304 views

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All I’m getting is a green icon with a “W”. (No check mark). Is this a temporary glitch or a problem with my program?

Best answer by TripleHelix

Great to hear!

3 replies

TripleHelix
Moderator
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  • Moderator
  • August 11, 2021

Hello @jreddoch 

 

Reboot the system and check again as it’s working fine here and it shows it’s working fine: https://status.webroot.com/

 

Thanks,


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  • Author
  • Popular Voice
  • August 11, 2021

I managed to reach Tech Support (Oh day of wonders!). Just in case it happens to someone else, it was caused by artifacts from previous uninstalls. He helped me clean all that out and now it appears to work fine.


TripleHelix
Moderator
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  • Moderator
  • Answer
  • August 11, 2021

Great to hear!