Do I need to un/Reinstall? any suggestions would be greatly appreciated. Im a complete noob when it comes to Computer antivirus software so its probably an easy fix/readily available information that I was simply too dull to find. Thanks in advance!
Answer
Weboot software "threatscan" has been scanning for 3 days..?
Best answer by TripleHelix
Hello
Please do another clean reinstall of Webroot with this version: https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.3.0.77/WSAMAC.dmg
I don’t know if any of these will help but can you tell us the OS version? Catalina or Big Sur?
https://community.webroot.com/macos-123
Let us know how it goes!
Thanks,
This topic has been closed for replies.
+63Hello
The issues you are seeing is it on Windows, Mac or Android Devices as we need this info to better help you so more details please.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
Sorry, for leaving out important details lol, Its on a Mac. The software actually came with my Mac M1 I bought from best buy as part of a promotional deal!
+63Hello
Please do another clean reinstall of Webroot with this version: https://mac.webrootmultiplatform.com/production/wsa-mac/10.15/9.3.0.77/WSAMAC.dmg
I don’t know if any of these will help but can you tell us the OS version? Catalina or Big Sur?
https://community.webroot.com/macos-123
Let us know how it goes!
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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