Webroot antivirus will not scan due to an expired subscription but I just purchased it.
I purchased the webroot antivirus. Upon downloading, it would not scan. I disabled the windows defender so I could download it but the webroot program will not allow me to do so. The account shows expired on the webroot main page, but I just purchased the service today. How do I fix this?
+3Hello beaubent, and Welcome.
Please try this:
Add they key code again
Activate
REBOOT... do not scan before the reboot.
The reboot must be done right away.
If you have it previously installed with a different keycode, then do a clean install if that doesn't work:
Thanks,
Please try this:
Add they key code again
Activate
REBOOT... do not scan before the reboot.
The reboot must be done right away.
If you have it previously installed with a different keycode, then do a clean install if that doesn't work:
- Make sure you have a copy of your Keycode
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
- Let it finish its install scan
- Reboot once again
Thanks,
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