I’ve checked “Do not perform sceduled scans when a full screen app or game is open” in Settings/Scheduler/Scan Schedule. But WR is still scanning while running a game. I don’t need to say that it causes high CPU and disk usage. How’s that possible. And I have Webroot for PC gamers edition.
Answer
Webroot AV is scanning when running game
Best answer by TripleHelix
Yes I understand I'm just showing you what will stop it from scanning during game playing and only scan at the time you pick! Maybe you can Submit a Support Ticket and ask them if that setting is broken? https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/ChangingScanSchedules.htm%3FTocPath%3DScanning%2520for%2520Malware%7C_____3
| Do not perform scheduled scans when a full screen application or game is open | Ignores scheduled scans when you are viewing a full-screen application, such as a movie or a game. If you want to run scheduled scans anyway, deselect this checkbox. |
Thanks,
+63Hello
I set mine like this to make it scan at 1PM exactly and it does if the PC is on at that time but you can choose the time you want here:
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
I set mine too. And if you “accidentally” playing a game at that time? It will start scanning no matter if you have the 4th box checked. And it shouldn’t.
+63Yes I understand I'm just showing you what will stop it from scanning during game playing and only scan at the time you pick! Maybe you can Submit a Support Ticket and ask them if that setting is broken? https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ScanningForMalware/ChangingScanSchedules.htm%3FTocPath%3DScanning%2520for%2520Malware%7C_____3
| Do not perform scheduled scans when a full screen application or game is open | Ignores scheduled scans when you are viewing a full-screen application, such as a movie or a game. If you want to run scheduled scans anyway, deselect this checkbox. |
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
Let us know what support says to you! I’m curious to find out if there’s a simple workaround or if it’s something we gotta fix.
-Keenan
Oh, and one suggestion I thought of:
Go into your game settings and make sure it’s set to “fullscreen” and not “windowed fullscreen”.
If it’s set to windowed fullscreen, that likely wouldn’t trigger the behavior setting in Webroot. Let me know!
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