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Webroot Browser Extension and Chrome

  • June 9, 2016
  • 3 replies
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I am having an issue with the Webroot browser extension in Chrome. Every time I close Chrome, the WR extension is disabled. I have 2 other extensions: LastPass and uBlock and they stay enabled all the time. The problem is only with the Webroot extension
 
Chrome version: 51.0.2704.84 (64bit)
Webroot: v9.0.9.78,  Browser extension: 1.2.0.40
OS: Windows 10 (x64)
 
Any ideas?

Best answer by DAF

OK. I think I fixed the problem.
 
I removed the installed WR extension from Chrome and then dropped the extension file from C:ProgramDataWRDataPKG back into Chrome. I have closed Chrome several times now and it is still enabled!
 
Thank you, Daniel!
 
Happy Days Again!:D

3 replies

RetiredTripleHelix
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Can you delete the Extension in Chrome then do what I posted here to get the latest Web Filter Extension! https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Waiting-for-Webroot-Extensions-in-google/m-p/218311#M13810
 
Thanks,
 
Daniel 😉

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  • June 9, 2016
OK. I think I fixed the problem.
 
I removed the installed WR extension from Chrome and then dropped the extension file from C:ProgramDataWRDataPKG back into Chrome. I have closed Chrome several times now and it is still enabled!
 
Thank you, Daniel!
 
Happy Days Again!:D

RetiredTripleHelix
Gold VIP
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Awesome! Also in that folder you can delete the older Web Filter extensions if they are in there!
 
Cheers,
 
Daniel