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Webroot causes AOE II Definitive Edition to Lag

  • December 5, 2020
  • 1 reply
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Webroot causes my game to lag like crazy, when i disable realtime scanner the game works fine. Any ideas how to fix this? 

Best answer by TripleHelix

Hello @papibigdick 

 

Please Submit a Support Ticket as it could be a simple thing of getting some files whitelisted in the Webroot Cloud Database!

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

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    TripleHelix
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    • TripleHelix
    • Moderator
    • Answer
    • December 6, 2020

    Hello @papibigdick 

     

    Please Submit a Support Ticket as it could be a simple thing of getting some files whitelisted in the Webroot Cloud Database!

     

    Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

     

    Thanks,

    Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Windows 11 Pro x64 for Workstations on my Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Samsung Galaxy A16 5G OS 16.
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