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Webroot chrome extension preventing a 2nd tab from opening

  • July 6, 2020
  • 4 replies
  • 357 views
B
Fresh Face

Open 1st tab , no problem. 2nd (and successive tabs), spinning circle. Just started late last week, 7/2/20. Anybody else seeing issues?

Best answer by khumphrey

@bernieol ,

Have you tried disabling the Webroot extension to see if that’s actually the root of this issue? Could you try removing and then re-adding the extension if it is in fact the cause of the problem? 

    4 replies

    K
    Forum|alt.badge.img+20
    • khumphrey
    • Retired Webrooter
    • Answer
    • July 6, 2020

    @bernieol ,

    Have you tried disabling the Webroot extension to see if that’s actually the root of this issue? Could you try removing and then re-adding the extension if it is in fact the cause of the problem? 

    B
    Fresh Face
    • bernieol
    • Author
    • Fresh Face
    • July 7, 2020

    I did exactly that...seems to have fixed the problem.

    K
    Forum|alt.badge.img+20
    • khumphrey
    • Retired Webrooter
    • July 7, 2020

    @bernieol ,

    So after re-adding the extension you no longer have the loading tab issue?

    B
    Fresh Face
    • bernieol
    • Author
    • Fresh Face
    • July 8, 2020

    That is correct. Do you guys run a regression test bed when you release updates? This problem was pretty severe to me being able to use Chrome.

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