Webroot wants to make changes to windows at every boot of Windows 10. I have to click yes each time for Webroot to load. This is something new either from my update KB 5013887 or a change in Webroot code. Also, had another issue, but that is in a separate post after this update. Tries 3 times now and always get asked by Webroot to make changes, I don’t want to change my UAC settings because of this issue.
Solved
Webroot displaying the UAC prompt on reboot
+3Best answer by TripleHelix
diverjer wrote:
Thanks, right now I am not getting the UAC message or popup. Perhaps there was an update recently? I show software version 9.0.32.58. The UAC was constant so that had to have been fixed. The popup to create a new myaccount was just every now and then, so it might show up later?
Is there anywhere where I can find the releases along with dates?
v9.0.32.58 is the current release https://community.webroot.com/home-product-releases-27/consumer-pc-agent-version-9-0-32-58-351169 and I don’t have UAC on as I use another much better program, if you want more info send me a PM.
Old Divemaster
+3I always do an image before updates, the KB 5013887 was not the problem. Webroot update on it’s own which I don’t care for and should change. I know I have it checked it can update, but wish it would notify me it did an update. Maybe it does and I don’t know where to look? Also, would like to see update history made to my PC, much like MS does. I still get the UAC message box asking to allow Webroot to change disk on reboot even after restoring image prior to the KB 5013887 update. I also get an annoying pop up to create a new myaccount- I already have one, don’t need a new one. I may uncheck auto update, but then does it ever tell me there are updates or do I just need to check.
Does support look at this forum or do I need to call in and make a ticket?
+63Hello
It’s best to contact support via the Ticket system! Also the create a new my account continues to be an issue for some so mention that to support as well.
Thanks,
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
+3Thanks, right now I am not getting the UAC message or popup. Perhaps there was an update recently? I show software version 9.0.32.58. The UAC was constant so that had to have been fixed. The popup to create a new myaccount was just every now and then, so it might show up later?
Is there anywhere where I can find the releases along with dates?
Old Divemaster
1 person likes this
+63diverjer wrote:
Thanks, right now I am not getting the UAC message or popup. Perhaps there was an update recently? I show software version 9.0.32.58. The UAC was constant so that had to have been fixed. The popup to create a new myaccount was just every now and then, so it might show up later?
Is there anywhere where I can find the releases along with dates?
v9.0.32.58 is the current release https://community.webroot.com/home-product-releases-27/consumer-pc-agent-version-9-0-32-58-351169 and I don’t have UAC on as I use another much better program, if you want more info send me a PM.
Daniel - Microsoft MVP Consumer Security (2012-2016) Windows 10 Pro x64 for Workstations 22H2 on my Alienware 17R2 and Alienware 17R5 Laptops with Webroot SecureAnywhere Complete Beta Tester for PC & Android Moto G9 Plus OS 11. "Take Them to the Train Station" ¯\_(ツ)_/¯
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