Webroot dissapered from systen tray. Cannot open it any other way. (Windows 7, 64). Works in secure

Hello @,
 
Welcome to the Webroot Community,
 
Are you able to open Webroot from the All Programs list?
 
Have you tried to uninstall and reinstall Webroot in Normal mode?
 
Can you please do a clean reinstall of WSA? Please follow the steps closely!
 

• Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

If this doesn't work then my best advice is to submit a Support Ticket free of charge with an  active subscription and they will certainly get this fixed for you.
 
Please let us know how things are going! Ok?
 
 
KInd Regards,
 
 
 

I tried everything you mentioned, still not working. I am going to take the ticket. Thank you!

Hi @,
 
You are welcome! The support team usually gets back to you in 24 hours. Don't guote me though but it doesn't take them long to respond andt do let us know if and when you get this resolved. Ok?
 
 
 
 
Best Regards,