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Webroot download site not secure

  • February 25, 2017
  • 2 replies
  • 50 views
K
I just purchased Webroot SecureAnywhere® Internet Security Complete 5 Device , and when I click on the "Download for PC" button in my conf email it takes me to a page deemed NOT secure. Even though I uninstalled my McAffee software, it's being flagged by something leftover on my laptop from McAffee (would like to solve for that too but I digress for now). Message states that "http://anywhere.webro?otcloudav.com/zerol/?wsainstall.exe" is suspicious and dangerous... Why would webroot take me to a non-secure page to download security software? Very confused by this and would appreciate any help. Thank you.

    2 replies

    Ssherjj
    Moderator
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    • Ssherjj
    • Moderator
    • February 25, 2017
    Hello KJE38,
     
    Welcome to the Webroot Community,
     
    I am not sure why you are having this issue with Webroot's downloasd site.
     
    Please go here to completely uninstall McAfee
    McAfee  Download and Instructions

    •  This covers a variety of products
     
    Please follow the steps below closely in terms of installing WSA on the target system/machine!
     
    • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
    • Be sure you have or add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
    • KEEP the computer online during the install to make sure it works correctly
    • Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE). Let us know if it is the Mac version you need
    • Install with the new installer, entering your Keycode when prompted to do so in the install process
    • Let it finish it's install scan
    • Reboot 
    Also you can Submit a Support Ticket and the Support Team can assist yiou. This is a free service with a Webroot subscription.
     
    Hope this helps?
    IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
      Ssherjj
      Moderator
      Forum|alt.badge.img+62
      • Ssherjj
      • Moderator
      • February 25, 2017
      Hi again KJE38,
       
      May I also add that you can use this program below to remove remenants of McAfee,
       
      NEW: Revo Uninstaller Freeware v2.0.1 http://www.revouninstaller.com/revo_uninstaller_free_download.html

      Download and Install
      • Third Party Utility  Included even though a third party utility due to recommendation.  Free and fuller featured pro versions available, this utility helps remove stubborn remnants standard uninstalls can leave behind.  Suggestion provided by: TripleHelix
      IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.3), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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